This Privacy Agreement is the official online privacy agreement of PathWest Laboratory Medicne WA (PathWest) and it applies
to all personal information collected by PathWest.
In this policy we explain how and why we collect
your personal information, how we use it, and what
controls you have over our use of it.
PathWest is committed to complying with Commonwealth
legislation governing privacy of personal information
by businesses and to protecting and safeguarding
your privacy when you deal with us.
Some information provided to us by clients, customers,
contractors and other third parties might be considered
private or personal. Without these details we would
not be able to carry on our business and provide
our services to you. We will only collect such personal
information if it is necessary for one of our functions
or activities.
In particular, personal information is collected
from people in the following situations by PathWest:
If you contact PathWest, we may keep a record
of that correspondence.
At or before the time the personal information is
collected by us we will take reasonable steps to
ensure that you are made aware of who we are, the
fact that you are able to gain access to the information
held about you, the purpose of the collection, the
type(s) of organisations to which we usually disclose
the information collected about you, any laws requiring
the collection of the information and the main consequences
for you if all or part of the information is not
collected.
Use of information collected and disclosure
of personal information to others
We may use or disclose personal information held
about an individual for the primary purpose for
which it is collected (eg. provision of our services,
including administration of our services, notification
to you about changes to our services, record-keeping
following termination of our services to you and
technical maintenance). We may also use such information
for a purpose related to the primary purpose of
collection and where it would reasonably be expected
by you that we would use the information in such
a way. This information is only disclosed to persons
outside our business in the circumstances set out
in this policy or as otherwise notified to you at
the time of collection of the information.
In addition we are permitted to use or disclose
personal information held about you:
- Where you have consented to the use or disclosure;
- Where we reasonably believe that the use or
disclosure is necessary to lessen or prevent
a serious, immediate threat to someone's health
or safety or the public's health or safety;
- Where we reasonably suspect that unlawful
activity has been, is being or may be engaged
in and the use or disclosure is a necessary
part of our investigation or in reporting the
matter to the relevant authorities;
- Where such use or disclosure is required under
or authorised by law (for example, to comply
with a subpoena, a warrant or other order of
a court or legal process);
- Where we reasonably believe that the use or
disclosure is reasonably necessary for prevention,
investigation, prosecution and punishment of
crimes or wrongdoings or the preparation for,
conduct of, proceedings before any court or
tribunal or the implementation of the orders
of a court or tribunal by or on behalf of an
enforcement body.
Our web site may contain links to other web sites
and those third party web sites may collect personal
information about you. We are not responsible for
the privacy practices of other businesses or the
content of web sites that are linked to our web
site. PathWest encourages users to be aware when
they leave the site and to read the privacy statements
of each and every web site that collects personally
identifiable information.
PathWest places a great importance on the security
of all information associated with our customers,
clients and contractors. We have security measures
in place to attempt to protect against the loss,
misuse and alteration of personal information under
our control.
Personal information is de-identified or destroyed
securely when no longer required by us.
Information stored within our computer systems can
only be accessed by those entrusted with authority
and computer network password sanctions.
No data transmission over the Internet can be guaranteed
to be 100 per cent secure. As a result, while we
strive to protect user's personal information, PathWest
cannot ensure or warrant the security of any information
transmitted to it or from its online products or
services, and users do so at their own risk. Once
PathWest receives your transmission, it makes
every effort to ensure its security on its systems.
Ultimately, you are solely responsible for keeping
your passwords and/or account information secret.
You should be careful and responsible whenever you
are online.
PathWest is committed to maintaining accurate,
timely, relevant and appropriate information about
our customers, clients and web-site users.
So long as your request for your personal information
is in accordance with the National Privacy Principles,
then we will give you access to that information.
Inaccurate information will be corrected upon receiving
advice to this effect from you. To ensure confidentiality,
details of your personal information will be passed
on to you only if we are satisfied that the information
relates to you.
If we refuse to provide you with access or correct
the personal information held about you by us, then
we will provide reasons for such refusal.
If you have a complaint about our privacy agreement
or the collection, use or safe disposal or destruction
of your personal information, your complaint should
be directed in the first instance to us at E-mail:
marketing@pathwest.com.au
We will investigate your complaint and attempt to
resolve any breach that might have occurred in relation
to the collection, use or destruction of personal
information held by us about you in accordance with
the Commonwealth Privacy legislation. If you are
not satisfied with the outcome of this procedure
then you may request that an independent person
(usually the Commonwealth Privacy Officer) investigate
your complaint.
Pursuant to the National Privacy Principles we may
transfer personal information we have collected
about you to someone other than you in a foreign
country only if such transfer is permitted by the
National Privacy Principles.
PathWest collects information from the site using
"IP files".
When you visit the PathWest site to read, browse
or download information, our system will record/log
your IP address (the address which identifies your
computer on the internet and which is automatically
recognised by our web server), date and time of
your visit to our site, the pages viewed and any
information downloaded. This information will only
be used for the purpose of site analysis and to
help us offer you improved online service. We may
automatically collect non-personal information about
you such as the type of Internet browsers you use
or the site from which you linked to our Web Sites.
You cannot be identified from this information and
it is only used to assist us in providing an effective
service on our Web Sites.
If PathWest decides to change its privacy agreement,
it will post changes on this privacy agreement page
so that users are always aware of what information
is collected, how it is used and the way in which
information may be disclosed. As a result, please
remember to refer back to this privacy agreement regularly
to review any amendments.
If you require further information regarding our
privacy agreement, please contact us at the following
address: E-mail: marketing@pathwest.com.au
Should you wish to read more information on privacy
legislation or the National Privacy Principles we
recommend that you visit the Federal Privacy Commissioner's
website at www.privacy.gov.au
You accept that your use of this site includes your
acceptance of this privacy agreement and the Disclaimer.
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